More and more employees are actively disengaged from their jobs, creating a workplace environment that employees enjoy is key to providing fulfilment. One step to making your business more likable by employees may have to do with the human factor and how your employees are treated.

Employees hate their job for a number of reasons: Office politics, being lied to, and lack of respect top the list. So what can business owners do to change the environment that their employees are in every day?

Have the right infrastructure in place.
Many employee benefits sound great in theory, but there needs to be a solid foundation and support system to make them effective. Leaders need to make sure the proper procedures, communication channels and guidelines are set up. Otherwise, benefits aimed at creating a more human workplace will fail.

Put employees first.
Organisations that succeed put their own people first because they recognize that their employees are the key to creating long-term value. It’s not just giving employees free food. It’s feeding their souls and creating an environment where they can have an impact. Human connection to manage the coldness of technology. One of the greatest things about technology is that it can make us more efficient, however, it can also allow us to automate interactions. When we get so good at delivering our customer interactions, without any actual human interaction, we start to lose valuable relationships with people, which is not OK and not good for your business. To ensure this doesn’t happen to you, let your systems manage your technology and basic interactions so that you can focus on the human connections that matter.

Teach leaders how to be good citizens.
The final point I’ll make is that you must have the support of line managers and business leaders. In today’s world, every supervisor, manager and leader is a sponsor of the company mission and we need to provide the tools and support to help them do this well. Do you have a strong first-line leadership development program? Do you regularly communicate with leaders about ethical issues and strategies for trade-offs at work? Do you tell stories about how to make the right choice when confronted with business problems that push against social issues? Do leaders know how to listen to complaints and deal with fairness and diversity? These are all non-business topics that have to be part of the leadership culture, and it’s up to us and senior leaders to hold people accountable.

Few things are more powerful than storytelling.
Great companies often use human stories, with real people and all their flaws. Videos of your employees, their families and pets, and your customers and how they use your products and services can be very powerful.

In conclusion:
Human workplaces purposefully tap into human needs to generate value for the company’s many stakeholders: employees, customers, shareholders, and executives, at a minimum. Organisational cultures that are human place high importance on ideals like high-quality relationships, trust building/being trustworthy, personal and professional growth, and being curious.